Privacy Policy

Effective Date: September 8, 2025

1. Introduction Welcome to Forex Kite (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://forexkite.com (the “Site”), and when you purchase products from our store. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

This policy has been drafted to comply with the requirements of major privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and includes specific disclosures for our e-commerce operations powered by WooCommerce.

2. Data Controller For the purpose of the GDPR and other applicable data protection laws, the data controller is Forex Kite.

• Email: [email protected]
• Mailing Address: Pariser Platz 5, 10117 Berlin, Germany.

3. Categories of Data We Collect We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Identification Information: Personally identifiable information, such as your name and email address, which you voluntarily give to us when you subscribe to our newsletter, contact us, or create an account.
• Information Collected During Shopping and Checkout: When you interact with our store, we collect information to facilitate your purchase.
  • While you visit our site, we’ll track:
    • Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed.
    • Location, IP address and browser type: We’ll use this for purposes like estimating taxes and shipping costs.
    • Shipping address: We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
  • When you purchase from us, we’ll ask you to provide:
    • Your name, billing address, shipping address, email address, phone number, and credit card/payment details.
    • Optional account information like a username and password if you choose to create an account.
• Technical Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
• Usage Data: Information about how you use our Site, such as the pages you visit, the links you click, and the duration of your visit.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information, including keeping track of cart contents while you’re browsing our site. Please see Section 6 for more details.

4. How We Use Your Information We use the information we collect for various purposes, including:

• To send you information about your account and order.
• To respond to your requests, including refunds and complaints.
• To process payments and prevent fraud.
• To set up your account for our store.
• To comply with any legal obligations we have, such as calculating taxes.
• To improve our store offerings and overall Site experience.
• To send you marketing messages, if you choose to receive them.
• To analyze Site performance and user behavior.

5. Legal Basis for Processing Under the GDPR, we process your personal data under the following legal bases:

• Performance of a Contract: We process your data to fulfill our contractual obligations to you, such as processing your orders, delivering products, and managing payments.
• Consent: We will process your data where you have given us clear consent to do so for a specific purpose (e.g., subscribing to a newsletter or receiving marketing messages).
• Legitimate Interests: We may process your data when it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., for analytics to improve our Site or for fraud prevention).
• Legal Obligation: We may process your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to (e.g., for tax and accounting purposes).

6. Use of Cookies and Tracking Technologies A cookie is a small text file stored on your computer or mobile device when you visit a website. We use cookies to:

• Enhance User Experience: Remember your preferences and settings, and keep track of your shopping cart contents while you browse.
• Analyze Site Performance: Understand how our visitors use the Site to improve its functionality.
• Deliver Targeted Advertising: Work with advertising partners to display relevant ads.

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities (like the shopping cart) may not work.

7. Third-Party Data Sharing We do not sell your personal information. We may share your data with trusted third-party service providers who help us provide our orders and store services to you. These include:

• Payment Gateways: We accept payments through various processors. When processing payments, some of your data will be passed to the payment gateway, including information required to process or support the payment, such as the purchase total and billing information.
  • Example: We accept payments through PayPal. Please see the for more details.
• Shipping Providers: To fulfill your orders, we share your shipping information with our shipping partners.
• Analytics Providers (e.g., Google Analytics): To help us understand and analyze Site traffic and usage.
• Email Service Providers: To manage our email communications and newsletters.
• Hosting and Backend Service Providers: To maintain and operate the Site.
• Legal Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

8. Who on Our Team Has Access Members of our team have access to the information you provide us to help fulfill orders, process refunds, and support you. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased, and where it should be sent.
• Customer information like your name, email address, and billing and shipping information.

9. Your Data Protection Rights Depending on your location, you may have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification (Correction): You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Deletion): You have the right to request that we erase your personal data, under certain conditions (“The Right to be Forgotten”).
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal